What NOT to say to clients during a behavioral coaching conversation

February 7, 2019


What's the worst thing you could say to a client during a behavioral coaching conversation? Vanguard's Fran Kinniry and Don Bennyhoff can think of a few things. In this video clip, the two Vanguard experts offer strategies for making your behavioral coaching conversations more effective.

Access the full replay of the webcast "Tips for easing clients' concerns during volatile markets".

Watch more highlights from the webcast:


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